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The retailer wasn’t sure how to process my Give as you Live multi-store card and had no acknowledgement of Give as you Live.

Give as you Live works in the background with the retailers Affiliate program therefore the retailer’s cashier and customer service team may not be aware of the scheme.

All retailers should be fully knowledgeable about how to process your Give as you Live multi-store card, however if they’re not sure, simply tell them to swipe the card like a typical Visa debit card (i.e. back in the days before Chip & PIN). Make sure you know your card’s balance, as the retailer won’t be able to check this for you.

If you are using a self-check out till with your card, you will need to select the ‘gift card/voucher’ option.

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