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Lost or Stolen Card Helpline

Please treat your gift card as cash as we cannot replace this if lost or stolen. We would recommend where possible you register your card with the retailer via their website. All lost or stolen cards must be reported immediately to our partner SVM Global who handles card issues and the upload of the cards/e-vouchers.

Please contact SVM’s customer care team at customercare@svmglobal.com or via 01709 303 107.

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