How long does it take for funds to transfer to my In-store card/e-voucher once I have uploaded them through my account panel?

Below is a table which illustrates when your funds will be available after purchasing or topping up an in-store card or e-voucher:

Purchas / Top Up

Order processed

Funds available

Before 9am Mon - Thurs

Same day

After 9am next working day

After 9am Mon - Thurs

Next working day

After 9am following working day

Before 9am Friday

Same day

After 9am Saturday

After 9am Fri - Sun

Following Monday

After 9am Tuesday

Please note that on UK Public and Bank Holidays, reload requests will not be processed until the next working day.

To check if the funds are available to spend, you can check your balance here or select ‘manage card’ within your dashboard to learn more.

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