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How long does it take for funds to transfer to my In-store card/e-voucher once I have uploaded them through my account panel?

Upload times vary, however our partners SVM Global process your cash upload immediately and add the funds to the card/e-voucher at the first opportunity as defined by the retailer.

Usually this will be within 24-48 hours. 

If you request your reload by 9.00am Monday-Friday, funds will normally be available after 9am the following day.  Reload requests made after 9am will be processed the next working day.  For weekends, reloads must be requested by 9am on Friday with funds normally available after 9am Saturday.  Reload requests made after 9.00am Friday up to 9.00am Monday will be processed on Monday with funds normally available after 9am Tuesday. Whilst in most cases, the above reload timescales will be adhered to, we do advise you to allow 48 hours for your card to be loaded, in case of retailer delays. Please ensure you check your balance before use.

To check if the funds are available to spend, you can see your balance within your Cards for Causes account Dashboard via the specific retailer link.

Please note that on UK Public and Bank Holidays, reload requests will not be processed until the next working day

 

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